# Fotello Workflow Overview

Fotello replaces the array of tools many real estate media teams juggle so you can run the full workflow in one place. Your customers get a cleaner, more professional experience. Your team ships faster with fewer handoffs, less admin work and most importantly - its all for FREE!

### The end-to-end Fotello workflow

You should already have your account basics set up from [Setting Up](https://uni.fotello.co/getting-started/setting-up). You don't need to have all these steps in your workflow, but they do typically fall in this order:

{% stepper %}
{% step %}

#### Book

Define what customers can book in [packages](https://uni.fotello.co/products/packages "mention") and[services](https://uni.fotello.co/products/services "mention"). Your personalized [order-form](https://uni.fotello.co/orders/order-form "mention") can be shared directly or embedded on your site. Customers can select packages, add upgrades, find a suitable slot in your calendar and request a booking.
{% endstep %}

{% step %}

#### Schedule

Customers only see time slots that match your custom rules when they want to book. Fotello can auto-schedule and assign the shoot based on your [availability-and-scheduling](https://uni.fotello.co/availability-and-scheduling "mention").
{% endstep %}

{% step %}

#### Edit

**Upload & Storage**

Upload your RAWs/JPEGs directly into the listing. It's faster and more stable than tools like Dropbox, plus we store all your data for FREE! Fotello is built for scaling teams - each teammate can have different [permissions](https://uni.fotello.co/teams/roles-and-permissions), log in and upload their data simultaneously, so you can grow stress-free.

**Edit & Personalize**

Once your photos have finished uploading, Foton enhances your entire shoot in just 2 minutes. You can then tailor your photos to fit your brand by using an extensive range of [tools](https://uni.fotello.co/photos/personalizing-photos/adjust-panel-overview) available inside Fotello.
{% endstep %}

{% step %}

#### Deliver & Get Paid

Before sending out your delivery, make sure to add all [other assets](https://uni.fotello.co/other-assets) (videos, virtual tours, floor plans, etc.) to your listing so you can deliver everything professionally with a single link. You can also collect [payments](https://uni.fotello.co/payments) before granting download access, water-marking photos until payment is received.
{% endstep %}

{% step %}

#### Upsell

With Fotello, you can keep earning, even after you deliver a project. Your customers get a personalized portal where they can access all the assets conveniently in one place. The best part? They can purchase add-ons like [twilight](https://uni.fotello.co/photos/twilight "mention"), [staging](https://uni.fotello.co/photos/staging "mention") or buy [property-websites](https://uni.fotello.co/other-assets/property-websites "mention") at prices you decide, turning their engagement into your profit. This simple yet powerful feature transforms one-time deliveries into ongoing opportunities scaling your business for you.
{% endstep %}
{% endstepper %}

### Why move to Fotello

If you’re scaling a real estate media business, you already run this workflow daily. Fotello consolidates the tools below into one platform.

#### What Fotello replaces

| Workflow step                  | What teams use today                                  | In Fotello                                                                      |
| ------------------------------ | ----------------------------------------------------- | ------------------------------------------------------------------------------- |
| Booking + order intake         | Typeform, emails, texts back-and-forth                | [Order Form](https://uni.fotello.co/orders/order-form)                          |
| Pricing + upsells              | PDF price sheets, manual quoting, “add-on” pages      | [Products (Services, Packages, Add-ons)](https://uni.fotello.co/products)       |
| Scheduling + assignments       | Calendly, Acuity, manual team coordination            | [Availability & Scheduling](https://uni.fotello.co/availability-and-scheduling) |
| Order tracking                 | Trello, Airtable, spreadsheets                        | [Orders Dashboard](https://uni.fotello.co/orders/orders-dashboard)              |
| Customer list                  | Email, phone notes, CRMs                              | [Customers](https://uni.fotello.co/customers/customers)                         |
| Uploads + storage              | Dropbox, Google Drive, OneDrive, WeTransfer           | [Adding Photos](https://uni.fotello.co/photos/editing/adding-photos)            |
| Delivery                       | Pixieset, ShootProof, Drive download links            | [Deliver listing](https://uni.fotello.co/delivering-listings/deliver-listing)   |
| Payment collection + invoicing | Stripe payment links, PayPal, Square, invoicing tools | [Payments](https://uni.fotello.co/payments/payments)                            |

### Why this saves time and money

* **No tool switching.** One system of record per listing for you and your admins.
* **No brittle integrations.** No Zapier chains and broken integrations to fix.
* **Fewer subscriptions.** You save thousands of dollars on storage (Dropbox/Google Drive), scheduling, delivery galleries, and payment collection.
* **More consistent output.** Shared preferences and tools keep a unified look across your team and make your brand look professional.

{% hint style="info" %}
Some features and usage limits like white-labelling depend on your plan so make sure you choose the right one. If you exceed included usage, you can keep delivering with [Pay as you go](https://uni.fotello.co/billing/pay-as-you-go).
{% endhint %}


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