Change Plan
You can upgrade or downgrade anytime. Upgrades apply immediately. Downgrades apply next billing cycle.
Before you change anything
Start by checking where you stand right now.
Use View Plan to confirm your current plan details.
You’ll want to note:
Remaining listings (what you can still create this cycle)
Rolled over listings (unused listings carried forward)
Your next billing date
When you’re ready to make the change, go to Settings → Plan & Billing → Change Plan:
If you can’t see billing pages, you likely don’t have access.
Ask your account Owner to make plan changes.
Upgrade your plan
Upgrading makes sense when you’re running low on listings, or you want more features.
Increase your monthly listing commitment
In the plan selector, choose a higher listing commitment.
Click Confirm Plan Change to confirm.
Your upgrade applies right away.
Upgrade to Ultimate
In the plan selector, choose one of the Ultimate plans.
Click Confirm Plan Change to confirm.
Ultimate includes a lot more!
You typically get more included edits, plus included Twilights and Staging. See what’s included on each plan: https://www.fotello.co/pricing
Switch to an annual plan
Annual plans give you all listings upfront and typically save 25%.
Book a quick call or reach out to us on chat and we’ll switch you over:
What happens when you upgrade
Your account updates immediately.
If you upgrade to a higher monthly listing commitment, your billing cycle resets to the upgrade date.
If you upgrade to a higher tier (moving from Essential to Ultimate) without changing your listing commitment, charges are prorated for the remaining days in your current cycle.
Downgrade your plan
Downgrading is useful if you’re in a slow season or your current commitment is higher than you need.
Listings can roll over. If you downgrade, you may reduce your ability to “bank” listings for peak season.
What happens when you downgrade
Your new plan starts at the beginning of your next billing cycle.
Your billing date stays the same.
You keep full access until the change takes effect.
Pro tip
Pick a monthly commitment that matches your average usage over the last 12 months. It gives you room to roll listings forward in slow months and use them during peak season.
Need help choosing the right plan?
You’ve got a few options:
Book a call and we’ll recommend the best fit: https://cal.com/fotello/fotello-connect
Message us anytime via chat.
Compare plans here: https://www.fotello.co/pricing
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