Ctrlk
For the complete documentation index, see llms.txt. This page is also available as Markdown.

Change Plan

You can upgrade or downgrade anytime. Upgrades apply immediately. Downgrades apply next billing cycle.

Before you change anything

Start by checking where you stand right now.

Use View Plan to confirm your current plan details.

You’ll want to note:

  • Remaining listings (what you can still create this cycle)

  • Rolled over listings (unused listings carried forward)

  • Your next billing date

When you’re ready to make the change, go to Settings → Plan & Billing → Change Plan:

If you can’t see billing pages, you likely don’t have access.

Ask your account Owner to make plan changes.

On a Partner plan?

Partner plans have custom pricing and limits, so they’re managed for you by our team. Instead of the plan selector, you’ll see a Your Partner plan is managed for you message on the Change Plan page. Click Chat with us and we’ll make any changes for you.

Upgrade your plan

Upgrading makes sense when you’re running low on listings, or you want more features.

Increase your monthly listing commitment

  1. In the plan selector, choose a higher listing commitment.

  2. Click Confirm Plan Change to confirm.

Your upgrade applies right away.

Upgrade to Ultimate

  1. In the plan selector, choose one of the Ultimate plans.

  2. Click Confirm Plan Change to confirm.

Ultimate includes a lot more!

You typically get more included edits, plus included Twilights and Staging. See what’s included on each plan: https://www.fotello.co/pricing

Switch to yearly billing

Prefer to pay once a year instead of every month? Switch to yearly billing yourself from the plan selector.

  1. At the top of the plan selector, find the Monthly / Yearly toggle.

  2. Click Yearly. The toggle shows your yearly savings, such as -25%.

  3. Pick your tier and listing commitment.

  4. Click Confirm Plan Change to confirm.

Switching to yearly billing takes effect immediately. You are charged the full yearly amount today.

Already on a yearly plan and want to move back to monthly billing? Message us on chat and we’ll switch you back.

What happens when you upgrade

  • Your account updates immediately.

  • If you upgrade to a higher monthly listing commitment, your billing cycle resets to the upgrade date.

  • If you upgrade to a higher tier (moving from Essential to Ultimate) without changing your listing commitment, charges are prorated for the remaining days in your current cycle.

Downgrade your plan

Downgrading is useful if you’re in a slow season or your current commitment is higher than you need.

Listings can roll over. If you downgrade, you may reduce your ability to “bank” listings for peak season.

What happens when you downgrade

  • Your new plan starts at the beginning of your next billing cycle.

  • Your billing date stays the same.

  • You keep full access until the change takes effect.

Managing your plan during slow season

When listing volume drops, downgrade to the 1 listing/month plan.

  1. Go to Settings → Plan & Billing → Change Plan.

  2. Select the 1 listing/month plan.

  3. Confirm the change.

The downgrade starts with your next billing cycle.

Unused listing credits

Unused listing credits stay on your account for up to 12 months after they are added. They remain available after you move to a lower tier.

Pay as You Go is a buffer for usage beyond your base subscription. It is not a standalone plan.

The minimum base subscription is 1 listing/month.

Downgrade to 1 listing/month during slow season. Your unused credits keep rolling over.

When business picks up, upgrade again. Your unused credits and new monthly allowance are ready to use.

Cancel your plan

To cancel instead of changing plans, scroll to the bottom of the Change Plan page.

Click Cancel Plan, then submit and confirm the cancellation request.

Your current plan remains active until the end of the billing cycle.

See Cancel Plan for what happens after cancellation.

Pro tip

Pick a monthly commitment that matches your average usage over the last 12 months. It gives you room to roll listings forward in slow months and use them during peak season.

Need help choosing the right plan?

You’ve got a few options:

PreviousView Plan
NextPay as you go

Last updated