Agent Referrals
Agent Referrals turns your happy customers into a growth channel. When one of your agents shares their referral code, a new agent gets a discount on their first order — and the agent who referred them earns the same reward. You set the discount, and Fotello tracks every referral and applies the reward automatically.
Turn on Agent Referrals
You set up and manage the program from your dashboard.
Open the Referrals app
In your dashboard, go to Apps. Under Apps by Fotello, click the Referrals app.
Set the reward
Open the Settings tab and choose the discount both agents receive:
Discount type — pick Percentage or Fixed amount.
Percent off / Amount off — enter the value.
As you type, a Reward preview shows exactly what agents will see (for example, Give 10%, get 10%).
Save to turn it on
Click Save discount. Saving your reward for the first time turns the program on, and a Connected badge appears at the top of the app.
You can change the reward any time from the Settings tab. Updated rewards apply to new referrals going forward.
Pause or restart the program
Use the Disconnect button at the top of the Referrals app to pause the program. Your reward settings are kept, so you can pick up right where you left off — use Connect to turn it back on.
What your agents see
Once the program is on, your customers get a Referrals section in their portal where they can:
View their reward (for example, Give 10%, get 10%)
Copy their personal referral code
Copy a ready-to-share invite link
They share the code or link with other agents. When a new agent signs up through it, the discount is applied to their first order automatically — there's no code to enter by hand.
The referring agent earns their matching reward once the new agent's first order is paid. It then applies to that agent's next order.
Track your referrals
Open the Referrals tab inside the Referrals app to see every referral in one place. For each one you can see:
Referrer and Referee — who invited whom
Status — how the referral is progressing (for example, Signed up, Order placed, or Rewarded)
Discount / Reward — the reward applied
Order value — the total of the new agent's first order
Date and Paid date
Use the search box to quickly find a referral by agent name or status.
Why this matters for your business
Grow through word of mouth — Your best customers bring you new ones, with a built-in reason to spread the word.
Rewards on autopilot — Fotello applies the discount at checkout and tracks every referral, so there's nothing to manage by hand.
You stay in control — Set the reward that works for your business, and adjust or pause it whenever you like.
Last updated