> For the complete documentation index, see [llms.txt](https://uni.fotello.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://uni.fotello.co/customer-portal/customer-dashboard.md).

# Customer Dashboard

The Customer Dashboard is your customer's personal space to view orders, track listings, and manage payments. It's fully branded with your logo and colors — they'll feel like they're using your platform, not a third-party tool.

### How customers access the dashboard

Your customers can reach the dashboard in two ways:

* **Direct link** — Share your portal link (e.g., `yourbusiness.fotello.co/login`). They'll see your branded login page.
* **After booking** — Signed-in customers are automatically redirected to the dashboard after placing an order.

### Signing up

New customers can create an account from the login page by clicking **Sign Up**. They just need:

* Email address
* Password

Once registered, they're automatically added to your [customer list](/customers/customers.md) and can start placing orders right away.

{% hint style="info" %}
Customers who previously booked as guests can create an account using the same email. Their past orders will be linked automatically.
{% endhint %}

***

### What customers can do

Once signed in, your customers have access to their orders and listings.

#### Orders

A table showing all their bookings:

* Property address
* Order status (Pending, Accepted, Completed, Canceled)
* Total amount
* Date created

They can click any order to view full details.

#### Listings

After you accept an order and deliver the final assets, your customer can:

* View their listing with all delivered photos and assets
* Download photos and other deliverables (once payment is complete, or if no payment is required)
* Access property websites, virtual tours, and other assets you've included

***

### Payments

When you [deliver a listing](/delivering-listings/deliver-listing.md) with payment collection enabled, your customer can pay directly from their dashboard.

* They see the amount due on the listing
* Clicking **Pay** takes them to a secure Stripe checkout
* Once paid, assets are unlocked for download and watermarks (if applied) are removed

Learn more: [Payments](/payments/payments.md) · [Deliver Listing](/delivering-listings/deliver-listing.md)

***

### Why this matters for your business

* **Self-service** — Customers check order status and download assets on their own. Fewer "when will my photos be ready?" messages.
* **Professional feel** — Your branding on the dashboard and emails builds trust and makes your business look established.
* **Faster payments** — Customers can pay the moment they get the delivery notification, from any device.
* **Repeat bookings** — A signed-in customer can place a new order in minutes since their details are already saved.


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