> For the complete documentation index, see [llms.txt](https://uni.fotello.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://uni.fotello.co/customer-portal/overview.md).

# Overview

## Overview

The Customer Portal is your branded, customer-facing booking and management hub. It gives your clients — typically real estate agents and brokers — a professional, self-service way to book your services, track orders, and handle payments, all under your brand.

#### Why it matters for your business <a href="#why-it-matters-for-your-business" id="why-it-matters-for-your-business"></a>

* **Book while you sleep.** Customers place orders 24/7 through your branded booking page: no back-and-forth texts or emails.
* **Look professional.** Your logo, brand colors, and even a custom domain make the portal feel like part of your own website.
* **Get paid faster.** Built-in payment collection means less chasing invoices and more time behind the camera.
* **Less admin work.** Orders flow directly into your dashboard with all the details — address, services, preferred time slot — ready to go.
* **Grow your revenue.** Add-ons and upsells are built into the booking flow, so customers can upgrade their order without you lifting a finger.

#### What your customers get <a href="#what-your-customers-get" id="what-your-customers-get"></a>

When you share your portal link, your customers can:

* **Book services** — Browse your packages, pick services and add-ons, choose a time slot, and submit an order in minutes.
* **Create an account** — Sign up to track orders, view listings, and pay — or book as a guest without an account.
* **Manage orders** — View past and upcoming orders from their personal dashboard.
* **Pay online** — Complete payment securely through Stripe when you're ready to collect.

#### What's covered in this section <a href="#whats-covered-in-this-section" id="whats-covered-in-this-section"></a>

[Customer Portal Setup](/delivering-listings/customer-portal.md)

[Booking Experience](/customer-portal/booking-experience.md)

[Customer Dashboard](/customer-portal/customer-dashboard.md)


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