Shared Listing Page
When you deliver a listing, your customer gets a share link to view and download everything you've created. Opening that link takes them straight to a branded listing page — they can browse and download their assets without creating an account or signing in.
It's fully branded with your logo and colors, so your customers feel like they're on your own site, not a third-party tool.
What your customer sees
Cover image and property name — A large banner at the top with the listing's name over a preview photo.
Your branding — Your logo and brand colors appear throughout the page.
Quick navigation — A sticky bar at the top lets your customer jump straight to any part of the listing. On mobile, the same options open from a menu button.

Browsing the assets
The page is organized into sections, one for each type of asset included in the listing. Your customer can scroll through everything in one place or use the top navigation to jump to a specific section:
Photos
Videos
Virtual Tours
Floor Plans
Website — the property website you've set up for the listing
Sections only appear when the listing has that type of asset, so your customer always sees a clean page with no empty tabs.
This is the same media you finalize before delivery. To control what's included, see Deliver listing.
Take a quick tour
If you've turned on the guided tour, a Quick Tour button appears in the top bar. Your customer clicks it to watch a short video that walks them through the page — how to browse the sections and download their media — right inside a pop-up player. They close it whenever they're ready and pick up where they left off.
You control whether this button shows up from your Customer Portal Setup.
Downloading assets
Your customer can download the listing's assets straight from the page — no account needed.
Choose what to download
The Download button in the top bar opens a short checklist so your customer can pick exactly what to include. Each option shows how many items it covers:

Web & MLS Photos — sized for listing sites and the MLS.
Print-Quality Photos — higher resolution for print materials.
Full-Resolution Photos — the original full-size files.
Videos, Floor Plans, and Virtual Tours — whenever the listing includes them.
Only the asset types actually in the listing appear, so the list always matches what's there. Your customer ticks what they want and clicks Download to get it all in a single file.
Download a single section
Each section has its own Download button too, so your customer can grab just one type of asset. For photos, the button offers a choice of size:
Download for Web — web- and MLS-ready.
Download for Print — print-quality.
Download Full Size — the original full-resolution files.
Track your download
As soon as your customer starts a download, a small progress panel appears in the corner of the page and follows it from start to finish:
It shows when the files are being packaged and when the download is ready.
Your customer can keep browsing the listing while it prepares.
More than one download can run at once — each gets its own line in the panel.
The panel clears on its own once the download is ready.
If payment is required
If you delivered the listing with payment collection enabled, downloads stay locked until the balance is paid:
Your customer sees a notice with the amount due.
Clicking Pay Now (or Pay Here) takes them to a secure Stripe checkout.
Once paid, the assets unlock and they can download right away.
Learn more: Payments · Deliver listing

Signing in
A Sign In option is always available for customers who want the full experience. Signing in unlocks the Customer Dashboard, where they can track all their orders and listings in one place.
Your customer doesn't need an account to view or download a delivered listing. Signing in is only for those who want to manage all their orders together.
Getting in touch
Your contact details appear in the footer so your customer can reach you directly from the page:
Email — opens a new message to your business email.
Phone — starts a call on mobile.
These come from your business settings. See Personal Details to update them.
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