> For the complete documentation index, see [llms.txt](https://uni.fotello.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://uni.fotello.co/customer-portal/shared-listing-page.md). # Shared Listing Page When you [deliver a listing](/delivering-listings/deliver-listing.md), your customer gets a share link to view and download everything you've created. Opening that link takes them straight to a branded listing page — they can browse and download their assets without creating an account or signing in. It's fully branded with your logo and colors, so your customers feel like they're on your own site, not a third-party tool. ### What your customer sees * **Cover image and property name** — A large banner at the top with the listing's name over a preview photo. * **Your branding** — Your logo and brand colors appear throughout the page. * **Quick navigation** — A sticky bar at the top lets your customer jump straight to any part of the listing. On mobile, the same options open from a menu button.
### Browsing the assets The page is organized into sections, one for each type of asset included in the listing. Your customer can scroll through everything in one place or use the top navigation to jump to a specific section: * **Photos** * **Videos** * **Virtual Tours** * **Floor Plans** * **Website** — the property website you've set up for the listing Sections only appear when the listing has that type of asset, so your customer always sees a clean page with no empty tabs. {% hint style="info" %} This is the same media you finalize before delivery. To control what's included, see [Deliver listing](/delivering-listings/deliver-listing.md). {% endhint %} ### Take a quick tour If you've turned on the guided tour, a **Quick Tour** button appears in the top bar. Your customer clicks it to watch a short video that walks them through the page — how to browse the sections and download their media — right inside a pop-up player. They close it whenever they're ready and pick up where they left off. You control whether this button shows up from your [Customer Portal Setup](/delivering-listings/customer-portal.md). ### Downloading assets Your customer can download the listing's assets straight from the page — no account needed. #### Choose what to download The **Download** button in the top bar opens a short checklist so your customer can pick exactly what to include. Each option shows how many items it covers:
* **Web & MLS Photos** — sized for listing sites and the MLS. * **Print-Quality Photos** — higher resolution for print materials. * **Full-Resolution Photos** — the original full-size files. * **Videos**, **Floor Plans**, and **Virtual Tours** — whenever the listing includes them. Only the asset types actually in the listing appear, so the list always matches what's there. Your customer ticks what they want and clicks **Download** to get it all in a single file. #### Download a single section Each section has its own **Download** button too, so your customer can grab just one type of asset. For photos, the button offers a choice of size: * **Download for Web** — web- and MLS-ready. * **Download for Print** — print-quality. * **Download Full Size** — the original full-resolution files. #### Track your download As soon as your customer starts a download, a small progress panel appears in the corner of the page and follows it from start to finish: * It shows when the files are being packaged and when the download is ready. * Your customer can keep browsing the listing while it prepares. * More than one download can run at once — each gets its own line in the panel. * The panel clears on its own once the download is ready. #### If payment is required If you delivered the listing with payment collection enabled, downloads stay locked until the balance is paid: * Your customer sees a notice with the amount due. * Clicking **Pay Now** (or **Pay Here**) takes them to a secure Stripe checkout. * Once paid, the assets unlock and they can download right away. Learn more: [Payments](/payments/payments.md) · [Deliver listing](/delivering-listings/deliver-listing.md)
### Signing in A **Sign In** option is always available for customers who want the full experience. Signing in unlocks the [Customer Dashboard](/customer-portal/customer-dashboard.md), where they can track all their orders and listings in one place. {% hint style="info" %} Your customer doesn't need an account to view or download a delivered listing. Signing in is only for those who want to manage all their orders together. {% endhint %} ### Getting in touch Your contact details appear in the footer so your customer can reach you directly from the page: * **Email** — opens a new message to your business email. * **Phone** — starts a call on mobile. These come from your business settings. See [Personal Details](/business-details/personal-details.md) to update them. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://uni.fotello.co/customer-portal/shared-listing-page.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.