> For the complete documentation index, see [llms.txt](https://uni.fotello.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://uni.fotello.co/delivering-listings/deliver-listing.md).

# Deliver listing

Send your customer a branded email with all assets so they can download, pay and buy add-ons all in one place.

Before you deliver, make sure the listing has all final assets added:

* [Other Videos](/other-assets/other-videos.md)
* [3D Tours](/other-assets/virtual-tours.md)
* [Floor Plans](/other-assets/floor-plans.md)

The **Deliver** modal now brings everything into one place: customer, order, payments, payment settings, email review

<figure><img src="/files/gReYqg7JK0FuT5KEl33t" alt="" width="563"><figcaption></figcaption></figure>

{% stepper %}
{% step %}
**Open the delivery modal**

Click **Deliver** in the top right of the listing.

Use the notices at the top of the modal as your checklist.

They tell you what still needs to be completed before you send the delivery.
{% endstep %}

{% step %}
**Complete any setup the modal flags**

The modal can show setup prompts like these:

* **Go to orders** if there is no open invoice for the listing.
* **Enable pay as you go** if you want customers to buy add-ons after delivery.
* **Set up payments** if online payments are not connected yet.

If the listing came through your [Order Form](/orders/order-form.md), the order and customer are often already attached.

If you created the listing directly, complete these first:

* attach or create an order
* assign a customer
* create and finalize an open invoice if you want to collect payment before download

Use these guides if you need them:

* [Log Offline Orders](/orders/log-offline-orders.md)
* [Assign Orders](/delivering-listings/order-setup.md)
* [Customers](/customers/customers.md)
* [Order Invoices](/payments/order-invoices.md)
* [Payments](/payments/payments.md)
* [Pay as you go](/billing/pay-as-you-go.md)
  {% endstep %}

{% step %}
**Choose payment settings**

In **Payment Settings**, choose whether the customer must pay before downloading.

* Turn payment collection on if you want to lock downloads until payment is made.
* Leave it off if you want the customer to download right away.
* If payment collection is on, make sure the order has an **Open invoice** first.

If payment collection is enabled, the delivery email includes a payment link for the customer.
{% endstep %}

{% step %}
**Review the email draft**

Check the sender, recipients, and links before sending.

* The **To** field should have the right customer assigned.
* You can use **Cc** or **Bcc** to copy other recipients.
* If your [Domain](/business-details/domain.md) is connected, the email can send from your white-labeled email address.
* Replies go to the email set in your business settings.
* You can preview the listing and website links directly in the email draft.
  {% endstep %}

{% step %}
**Send the delivery**

Click **Send Email** or **Re-send Email** when everything looks right.

Your customer gets one delivery email with their assets, payment link, and optional add-ons in one place.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
You do not need payments enabled to deliver a listing.

Only turn on payment collection when you want customers to pay before downloading.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://uni.fotello.co/delivering-listings/deliver-listing.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.