Import Your Data
Switching to Fotello from another platform? You don't have to start from scratch. Tell us where you're coming from and what you'd like to bring over, and our team handles the migration for you — your customers log in and find everything right where they left it.
To start, go to Settings, then open the Import data card. You can also use this link.
Request a migration
Choose where you're coming from
Open the Import data card to launch the Import your data window, then pick your current platform:
Aryeo
HDPhotoHub
Spiro
RelaHQ
Other (type in the platform name)
Pick what to bring over
Select everything you'd like to move into Fotello:
Listings
Customers
Orders
Invoices
Appointments
Products
Availability
Add an API key (if asked)
For some platforms you'll be asked for an API key so we can pull your data securely. When a key is needed, the window shows step-by-step instructions for finding it on that platform.
If you don't have a key, leave the field blank — we'll help you get the data across.
Submit your request
Click Import Data. You'll see a confirmation that your request is in.
What happens next
Once you submit, our team takes it from here:
We'll confirm what data to bring over and any access we need.
We run the migration on our end — nothing for you to do.
You get notified once everything is live in Fotello.
Bringing your customers over means they keep using the same login and see their past orders and listings right away — a smooth handoff with no disruption.
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