Order Settings

Use Order Settings to control how bookings are created in Fotello.

Open Order Settings

Go to Order Form option under Storefront in the left navigation panel → Order Settings.

Auto-accept orders

By default, customers can only request to book an order. You (or your team: for more information visit Teams) must confirm it before it’s accepted and converted to a listing.

If you’ve set everything up and want to automate this process, toggle Auto-accept orders on.

Incoming orders will be accepted instantly without needing manual intervention. This means that each order will create a new listing in your dashboard and you can simply upload your photos to it post-shoot for editing - no manual steps needed.

Guest bookings

Turn on Allow guest bookings to let customers book in a simple 2-step flow without logging in.

Even with guest booking:

• They’re still added to your customer list.

• They can create an account afterwards if they need it.

If you receive any bookings offline, you can use the guest booking option to create the order in Fotello on behalf of your customers.