Order Invoices

Use order invoices to bill customers per order, share a hosted payment link, and track payment status in one place.

Go to a listing, open the Orders tab, and use the Invoices section on the order card.

Invoice workflow

1. Create draft invoice from an order

2. Review or edit the draft (line items, fees, discounts, tax group, memo, due date, issued date)

3. Finalize to generate an invoice number

4. Share hosted link (copy link or send invoice email)

5. Customer pays through Stripe Checkout

6. Invoice is marked Paid automatically after successful payment

Statuses

• Draft: editable

• Open: shareable and payable

• Paid: locked, with payment details and receipt link

• Void: closed and not payable

Only one Open invoice is allowed per order at a time.

What you can edit

• Draft: line items, fees, tax, discount, memo, due date, issued date

• Open: memo and due date

• Paid / Void: read-only

Discounts

You can discount a draft invoice in two ways:

• Invoice-level — Click Add discount to apply a coupon or a custom percentage/fixed amount across the invoice.

• Line-item — Click the ⋯ menu on any line item and choose Add discount to discount that product individually.

Learn more: Coupons & Discounts

If a coupon was applied during booking, the discount carries over automatically when the invoice is created from that order.

Fees

On a draft invoice, click Add fee to add extra charges.

You can add:

• Travel Fee from Travel Fee

• any saved Custom Fee from Custom Fee

If a custom fee is marked as Default fee, it may already be included when the invoice is created from the order. You can keep it, remove it, or add more fees before finalizing.

• Fixed fees can be edited directly on the draft invoice.

• Percentage fees recalculate automatically when you change line items or discounts.

Hosted invoice page

Each open or paid invoice has a hosted URL that can be shared with customers.

The hosted page supports:

• Pay now (for open invoices)

• Paid status + receipt link (for paid invoices)

• Print-friendly invoice view

• White-label/custom domain behavior matching your customer portal setup

Sending invoice emails

From the invoice detail page, click Send Email for open invoices to send the hosted invoice link to your customer.

Delivery and invoice payments

If you use payment-before-download in delivery, create and finalize an invoice first so customers can pay and unlock downloads.