Add-ons

Add-ons help you grow order value without adding friction.

When a customer adds a service or package to their cart, Fotello immediately prompts them with relevant add-ons to upgrade that purchase by showing them value.

Create a new add-on

You create add-ons the same way you create services.

1

Open Add-ons

Under the Storefront on the left navigation panel, go to Products, then click the Add-ons tab on the upper left or use this link. Click the 'Add Add-on' button and a pop-up modal will open up.

2

Add type, name, and description

Pick the closest match for the add-on type to keep your catalog organized. Use a clear, customer-facing name. Keep the description short and outcome-focused.

3

Set service duration

Add a duration in minutes. This time counts toward the booking slot at scheduling.

If the add-on has no on-site time, toggle Time does not apply.

4

Upload images

Add a few strong visuals. Images help customers understand the upgrade fast.

5

Add pricing tiers

Add either area-based or area-independent tiers to support different pricing options.

For each tier, fill out:

• Tier name

• Price

• Min and Max range (only for area-based tiering)

If you want no upper limit, leave Max blank.

6

Save

Click Update to save your changes.

Show add-ons during booking

To upsell add-ons, attach them as recommended add-ons on your Services or Packages.

Best practices

• Keep add-ons relevant to common upgrades.

• Use names customers understand in two seconds.

• Avoid too many choices. Aim for 3–5 recommended add-ons.