For the complete documentation index, see llms.txt. This page is also available as Markdown.

Roles & Permissions

Every account has one Owner. Owners can add Admins and Photographers.

At a glance

  • Owner — Full access to all team resources, billing, and account administration.

  • Admin — Nearly full operations access. Some creation is limited to their own resources.

  • Photographer — Access to their own work and assigned shoots. No financial or business administration access.

Permission scopes

Permissions use these scopes:

  • Any — All team resources.

  • Owned — Resources the team member created.

  • Assigned — Listings and schedule items assigned to the team member.

Quick permission matrix

Action
Owner
Admin
Photographer

View and edit team listings, photos, videos, and variants

Any

Any

Owned

Create listings, uploads, enhances, assets, masks, audio, and presets

Any

Owned

Owned

Create videos

Any

Owned

Assigned

View videos

Any

Any

Owned

View and edit orders

Any

Any

Owned

View order prices

Any

Any

✘

Create, view, and void invoices

✔︎

✔︎

✘

Manage customers and customer teams

✔︎

✔︎

View customer teams only

Manage the full schedule and team availability

✔︎

✔︎

✘

View scheduled shoots

Any

Any

Assigned

Manage own availability and home base

✔︎

✔︎

✔︎

Manage business and Studio Manager settings

✔︎

Most settings

✘

Manage custom domains

✔︎

View only

View only

Set up merchant accounts or payments

✔︎

✘

✘

Change plan or billing subscription

✔︎

✘

✘

Manage team members, roles, and security

✔︎

✘

✘

Access referrals, storage settings, and API keys

✔︎

✘

✘

Listings and media

Owner and Admin

Owners and Admins can view and edit any team listing, photo, video, and variant.

Admins create new listings, uploads, enhances, assets, masks, audio, and presets with an Owned scope. They can still view and edit those resources across the team.

Photographer

Photographers can create and work with listings, photos, enhances, and variants they own.

They can create videos on listings assigned to them. They can view videos on listings they own.

Orders and billing

Owners and Admins can view all team orders and order prices. They can create and edit orders. They also have full invoice access, including creating, viewing, and voiding invoices.

Photographers can access only their own orders. They cannot see prices. They do not have access to the Invoices hub.

Customers and CRM

Owners and Admins have full customer management access. This includes customer teams.

Photographers do not have the Customers hub. They can view customer teams, but cannot edit them.

Scheduling and availability

Owners and Admins can view, create, and edit the full team schedule. They can manage team availability settings.

Photographers can view schedule items for assigned shoots. They can manage their own availability and home base.

Photographers cannot access the team Service Area or Scheduling Settings tabs. They can connect their own scheduling integrations from the App Store.

Business and Studio Manager setup

Owner

Owners can manage all business and Studio Manager settings:

  • Business details, branding, website, and custom domains.

  • Products, coupons, order forms, and intake questions.

  • Merchant fees, payments, Stripe, emails, automations, and integrations.

Admin

Admins can manage business details, website settings, products, coupons, order forms, intake questions, fees, emails, and integrations.

Admins can view custom domains, but cannot add, edit, or delete them. They cannot set up a merchant or payment account.

Photographer

Photographers can view company details and the custom domain. They cannot access products, coupons, order form administration, payments, emails, or general integrations.

Owner-only account administration

Only the Owner can:

  • Invite team members, resend invitations, change roles, suspend or restore members, and toggle serviceable status.

  • Change the plan or billing subscription.

  • Manage Teams & Security settings and API keys.

  • Access the referrals program and storage settings page.

Choosing a role

Choose Owner for the account holder. This role controls billing and the team.

Choose Admin for an office or operations manager. Admins can run daily business operations, but cannot change the plan or manage team roles.

Choose Photographer for field shooters. They work on their own shoots and assigned calendar items without financial or Studio Manager access.

Admin and Owner differences

Admins match Owners for orders, invoices, customers, scheduling operations, and most Studio Manager settings.

The main Admin restrictions are billing, team management, custom domains, referrals, and API keys.

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