Supported File Formats
Whether you shoot RAW or JPEG, Fotello’s got you covered.
Upload straight from your camera. Skip conversions and exports.
Supported formats
RAW: We support all RAW formats (ARW, NEF, CR3, and many more).
JPEG: Standard
.jpg/.jpeg.
If it imports and shows previews on your computer, it should upload to Fotello without any issues.
Best practices
These settings prevent upload issues and missing previews.
Shoot uncompressed / standard RAW or use high-quality JPEGs.
Avoid “high efficiency” modes like HEIF/HEVC when shooting stills.
Avoid vendor-specific compressed RAW modes if you see errors or broken previews.
Some “efficiency” and compression settings create proprietary files.
Those can fail to upload or preview correctly.
If you run into problems, switch back to standard RAW or standard JPEG.
Double-check settings before you shoot
A quick glance at your camera menu saves hours later.
Also avoid shooting RAW + JPEG for the same scenes.
Mixed formats can break bracket grouping.
Related: Bracketing
RAW vs. JPEG
Both work. Pick the one that matches the job.
RAW
RAW gives maximum dynamic range and detail.
That gives our AI more room to work.
Use it for tricky lighting like window pulls and dark corners.
JPEG
JPEG uploads faster and stays lightweight.
Use it for speed, on-site delivery, and same-day turnarounds.
Want to test both?
Shoot the same scene in RAW and JPEG.
Upload both to Fotello and compare results.
If you’re testing formats, message us in chat.
We’ll credit the listing.
Troubleshooting
If a file fails to upload, start here:
If thumbnails are missing, your files can still edit.
See: Adding Photos
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